Transportation-Fleet Manager (Nights)

Chattanooga, Tennessee, United States · Operations

Description

Position Purpose:

This position is a supervisory position for a driver fleet of approximately 90-100 drivers,

with responsibility for on-time service delivery, employee relations and retention, and other performance measures. Fleet Managers are expected to perform work within policies and procedures as established by the Company.


Hours for this position:

Sunday, Monday, Tuesday every other Saturday

Or

Wednesday, Thursday, Friday every other Saturday

5pm-6am or 7pm to 8am


  • Track and trace trucks in the morning and throughout the day.
  • Maintain positive and productive communication with professional drivers in order to deliver on time, prevent service failures and reduce turnover.
  • Receive ETAs/PTAs and manage throughout the day.
  • Receive confirmations of load assignments.
  • Work collaboratively with Load Planning and Customer Service and/or all other departments as needed to meet the freight customer needs.
  • Develop an effective working relationship with assigned professional drivers and understand the needs and performance of each professional driver.
  • Be responsible to communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback to for the professional drivers.
  • Manage performance evaluation and disciplinary actions for assigned professional drivers.
  • Compile and submit all reports.
  • Attend all meetings as required.
  • Follow established procedures and best practices of the Company to ensure consistency and quality.
  • Participate in trainings and other developmental opportunities.
  • Perform as a team player and provide assistance to other team members willingly.
  • Follow all Company Policies and Procedures.
  • Must be available for occasional long days, including evenings, weekends, or holidays as business needs dictate.
  • All other duties as required.
  • Requirements

  • Associate’s degree or higher degree preferred in business, logistics, or other relevant area.
  • 3 years of experience in transportation industry, preferably in Fleet Management, Load Planning, or Customer Service.
  • Ability to demonstrate a high level of proficiency in MS Word, Excel, and Outlook; experience using TMW, or similar transportation system is required; other web-based and email-based programs.
  • Must have advanced customer service and employee relations skills, and be able to effectively communicate in verbal, electronic, and written format.
  • Organization, detail-orientation, and ability to handle multiple projects required.
  • Bi-lingual in Spanish a plus.
  • Excellent attendance record at prior jobs.
  • Ability to work occasional evenings, weekends, or holidays, sometimes on short notice.
  • Apply for this job