Logistics Breakdown Specialist

Chattanooga, Tennessee, United States · Breakdown

Description

The main purpose of the Breakdown Specialist is to handle all aspects of over the road repairs for Covenant Transport equipment. By assist company drivers in repairs, breakdowns, and repair instructions either by routing them to terminals or providing direction for on the road repairs. This position also plays a major part in the success of warranty recovery of any failed components on Covenant Transport Equipment.


Requirements

· Required: High School Diploma or equivalent

· Required: Mechanical knowledge, class 8 knowledge preferred.

· Required: Excellent communication and interpersonal skills-(verbal, electronically, written)

· Ability to effectively communicate the English language.

· Basic knowledge of Excel, Power Point, Word, Outlook, and AS 400.

· Telephone skills-(multi-line, etiquette, tact, manner, friendliness)

· Possess strong problem-solving skills (diagnosis, alternative decision, good judgment, sensitivity).

· Possess well developed time management skills and ability to be well organized.

· Knowledgeable/aptitude for mechanical repair procedures

· Decisive - must be able to make rapid decisions based on information obtained from the phone conversation or a macro.

· Knowledge of U.S. geography

· Must have availability to work any shift, including nights and weekends.

· Able to work in a stressful situation and maintain a professional attitude.

· Must have an excellent attendance record in prior jobs.

· Must be 18 years or older to apply.

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